![]() Please copy/paste the fixlog txt in your reply. On reboot you will find a fixlog.txt in the same location as FRST. Start FRST like before except this time click on the Fix button once. Save it as fixlist.txt in the same location you have FRST. Copy/paste whats below in the box into notepad. Press OK again to allow AdwCleaner to restart the computer and complete the removal process.Īfter rebooting, a logfile report (AdwCleaner.txt) will open automaticallyĬopy and paste the contents of that logfile in your next reply.Ī copy of that logfile will also be saved in the C:\AdwCleaner folder. Press OK when asked to close all programs and follow the onscreen prompts. Once the scan is done, Click the Clean button Right click AdwCleaner.exe and select "run as admin" Next: Please download adwcleaner and save to your desktop. ![]() Post the contents of JRT.txt into your next message On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Please be patient as this can take a while to complete. ![]() Please download Junkware Removal Tool to your desktop.ĭouble click the icon or Right click for Vista/W7,8 and select Run as administrator ![]()
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